Incoming passengers have to obtain prior approval from the Ministry of Foreign Affairs or the Sri Lanka Mission of the respective country in order to enter into Sri Lanka due to the prevailing situation.
Such approvals will be sent directly to the Civil Aviation Authority of Sri Lanka (CAASL) and this Authority will direct the respective airline to issue tickets for such approved passengers.
CAASL has set up firstname.lastname@example.org, a dedicated email address for passenger approvals with effect from 6th Jan 2021. All approvals will be handled through this email address.
Passengers are kindly requested to refrain from emailing any other officer’s mail address for any passenger approvals.